We typically hold orders for 24 hours before shipping, so if you need to cancel, just reach out within that window and we'll take care of it!
Once your order arrives, please give it a quick inspection, and if anything's not right, let us know within 48 hours (2 days) of delivery. If you'd like to return an item after it's shipped, just have your receipt or proof of purchase ready with the order details. Please contact us at vslcollectionsinc@gmail.com or WhatsApp at 9849832209, so we can get things sorted quickly.
Just a quick note: please reach out to us first before sending anything back, since we'll need to let you know where to send your package. Items returned without a return request unfortunately can't be accepted. If you have any questions at all about returns, feel free to email us anytime at vslcollectionsinc@gmail.com — we're happy to help!
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vslcollectionsinc@gmail.com.